Puro Grand Hotel | Old Town Palace & Spa * Airport Shuttle

75 photos

Puro Grand Hotel Palma de Mallorca Interior photo The photo shows a restaurant interior with a warm and inviting atmosphere. The space has high ceilings with exposed wooden beams and arched stone supports, giving it a classic and slightly rustic feel. Large windows with arched tops and ornate metalw

Puro Grand Hotel Palma de Mallorca Exterior photo The photo shows a cozy and simply decorated bedroom. The focal point is a double bed with a light wooden frame and a clean white duvet. There are two pillows on the bed, also white.

Behind the bed is a striking wall made of light-colored, rough-hew

Puro Grand Hotel Palma de Mallorca Exterior photo The photo captures a bright and airy hotel suite with a distinctly warm and inviting atmosphere. The space is long and rectangular, with the main living area in the foreground and a separate sleeping area visible at the far end.

The living area fea

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Key details

Hotel overview and key features

Carrer de Montenegro, 10, Palma de Mallorca, Spain, 07012

Steps from the Old Town

Great

8.9

10.0

/10

5.0

4.6

Loved by Puro Grand Hotel guests

Fine hotel
Delicious breakfast
Helpful staff

"Our room had an arched cave-like bathroom which was very cool, and we made use of the rooftop sun deck too."

daveyramone from United Kingdom

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"My room was extremely comfortable with extra special touches: Netflix and Prime Video available, a Bose portable speaker, and a small outdoor space."

Willys from United States

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"The room was super spacious (standard room) and whole building full of architectural details and well chosen modern art."

Prem from United Kingdom

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5-star luxury urban oasis in Palma de Mallorca

Location

Puro Grand Hotel stands in the historical heart of Palma, offering a strategic position near the city's top attractions. The hotel occupies a renovated 15th-century palace, embodying rich history and sophisticated architecture. Guests find themselves steps away from gourmet restaurants and cultural landmarks, making it a central hub for exploration.

Rooms

The hotel features 16 rooms with king-size beds, large windows, and carefully selected decor. Several rooms include a separate lounge area and a terrace, providing stunning views of the city. Notable is the suite Oasis, which offers a private balcony overlooking authentic Mediterranean scenes.

Dining

Guests can experience gourmet meals at the hotel's Beatnik Market restaurant, known for its diverse menu inspired by international flavors. The bar area allows for a relaxing atmosphere with signature cocktails paired with tapas. Dining at Puro Grand Hotel emphasizes fresh, innovative cuisine that pays homage to global culinary traditions.

Wellness

The hotel incorporates a spa that focuses on relaxation and rejuvenation after a day in the bustling city. Treatments are inspired by local traditions and enhance overall well-being. Guests can lounge in the tranquil surrounding areas designed for ultimate relaxation.

Entertainment

Puro Grand Hotel offers a dynamic rooftop bar that attracts a cosmopolitan crowd, providing an ideal setting for evening socializing. Various DJs play eclectic music, enriching the atmosphere for guests. The staff curates a selection of cultural events and activities to keep guests engaged.

Highlights

Location: Historical heart of Palma, steps from attractions

Rooms: 16 rooms with king-size beds and terrace options

Dining: Beatnik Market with international-inspired cuisine

Wellness: Spa focusing on local traditional treatments

Entertainment: Rooftop bar with DJs and cultural activities

“This property strikes a compelling balance, residing in a meticulously restored 15th-century palace, yet tuned to contemporary luxury. The location is superb for exploring Palma's highlights, and the dedication to personalized service stood out during research. It's a stylish choice for those seeking a sophisticated base in the heart of the old town.”

Amelia BrooksLead Hotel Editor at Hotelairport

Location: Perfect

9.7/10Review score

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How it felt to stay here

Strange & Unique

“Our room had an arched cave-like bathroom which was very cool, and we made use of the rooftop sun deck too.”

daveyramone from United KingdomMay 2025

Shine on Socials

“The Grand is so pretty - the open terrace reminded me of a film set, I would have liked to eat in this area of the hotel.”

Miles'n'Style from United KingdomMay 2025

Underrated Gems

“I liked the surprice in the room - a bracelet, these small details are that makes the diferense.”

Barbora from CzechiaMarch 2023

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more

The Grand Oasis-Suite Superior

2 persons

435 sq. feet

1 Double bed

Shower

Coffee machine

room details

The Grand Flow-Deluxe Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

The Grand Mediterranean-Deluxe Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Flow-Single Room

2 persons

110 sq. feet

1 Double bed

room details

Click button to see more rooms

Show all rooms

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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Garden area
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Puro Grand Hotel, guests are welcomed to a delightful culinary retreat at Beatnik&Market, where vibrant flavors meet diverse dining options. With a focus on wholesome meal choices, this venue caters to the modern palate while ensuring an authentic dining experience.

Puro Grand Hotel Palma de Mallorca Restaurant photo The photo shows a stylish and inviting restaurant interior. The space has a warm and slightly rustic feel, with exposed stone walls and arched ceilings.

The seating arrangement is varied. There's a long, plush red banquette along one wall, with dar

Puro Grand Hotel Palma de Mallorca Restaurant photo The photo captures an intimate and elegant dining setting, likely inside a restaurant. The focal point is a large, oval wooden table set for a meal. The table is meticulously arranged with multiple place settings, each featuring a charger plate, a fo

Puro Grand Hotel Palma de Mallorca Restaurant photo The photo captures a bright and airy restaurant with a blend of modern and rustic design elements. The interior features high ceilings with exposed wooden beams, creating a warm and inviting atmosphere. Large arched windows and glass doors flood the

Beatnik&Market

Casual vegetarian and vegan fare with gluten-free options

Ambiance

A cozy setting featuring rustic decor that invites relaxation and casual conversation.

Key Offerings

The menu celebrates plant-based ingredients and offers creative spins on comfort classics. Guests can enjoy nutritious bowls, flavorful snacks, and an inviting selection of beverages at the bar/lounge.

Reservation

Hours vary.

Location info

Carrer de Montenegro, 10, Palma de Mallorca, Spain, 07012

Map view

Carrer de Montenegro, 10, Palma de Mallorca, Spain, 07012

City landmarks

Castle

Castell de Bellver

1.4 mi

Landmark

Plaza Espana

4800 ft

Church

Convent of Santa Clara

2100 ft

Nearby

Church

Catedral de Mallorca

1800 ft

Plaza de la Llotja 5

Sa Llotja

1800 ft

Palace

Royal Palace of La Almudaina

1800 ft

Square

Plaza Mayor

1800 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

1800 ft

Public Building

Consolat de Mar de Palma

500 ft

Avenida Jaime III

1800 ft

Gallery

Can Solleric

700 ft

La Rambla

700 ft

Square

Placa Major

1800 ft

Church

Santa Eulalia

1900 ft

Museum

Museu Fundacion Juan March Palma

1800 ft

Museum

Fundacion Bartolome March Servera

900 ft

Plaza del Olivar

1800 ft

07001 Palma

Parc de la Mar

1800 ft

Church

Church of Sant Nicolau

1100 ft

Park

Sa Feixina Park

1800 ft

Church

Sant Jaume

1500 ft

Carrer de Can Serra

Arab Baths

1800 ft

Plaza de Juan Carlos I

Passeig des Born

1800 ft

Square

Placa de la Reina

1800 ft

Museum

Museum of Mallorca

1900 ft

Placa de la Drassana

Monumento a Jaume Ferrer

400 ft

Passeig des Born

Esfinges

700 ft

Calle de Can Serra 7

Banos Arabes

1800 ft

Square

Placa de Cort

1800 ft

S'Hort del Rei

Jonica

800 ft

Restaurants

Ombu

700 ft

Paseo Born 7 Plaça de la Reina

Abaco

400 ft

Calle San Juan

Koa

500 ft

3 Carrer de Sant Joan

Ribello

500 ft

La Lonja Calle Apuntadors 11 07012

Sadrassana Restaurant Cocteleria

400 ft

Placa Drassana 15

Bar Coto

300 ft

Placa Drassana 12

Wineing

400 ft

Calle Apuntadors 24

El Cuerno Tapas

400 ft

Calle Sant Joan 2 La Lonja

Tucana

400 ft

Calle Apuntadors 14

Explore Palma de Mallorca

Local Highlights

Catedral de Mallorca

7 minutes walking

Gothic architecture and stunning views. This iconic cathedral is a must-visit for its historical significance and beautiful interiors.

Sa Llotja

7 minutes walking

A masterpiece of Gothic architecture, this former trading hall features intricate stone carvings and hosts art exhibitions.

Royal Palace of La Almudaina

7 minutes walking

A historic royal palace with lavish interiors and impressive gardens, offering glimpses into Mallorca's regal past.

Es Baluard Museu d'Art Modern i Contemporani de Palma

7 minutes walking

Modern and contemporary art exhibitions set in a historic fort. It includes works by local and international artists.

Canoeing at C'an Pere Antoni Beach

8 minutes drive

Canoeing offers adventure on the serene waters by the beach. Rentals nearby for hassle-free fun in the sun.

Yoga at Jardines de S'Hort del Rei

7 minutes walking

Peaceful gardens provide an ideal setting for outdoor yoga classes. Perfect for relaxation and rejuvenation amidst nature.

Ombu

3 minutes walking

Modern vibes and delicious tapas with a local twist. Known for fresh ingredients and thriving atmosphere; reservations encouraged.

Abaco

2 minutes walking

An upscale venue featuring exquisite cocktails and delightful tapas in a stunning 18th-century mansion; perfect for a special evening.

Ribello

2 minutes walking

Chic dining featuring Mediterranean dishes. A cozy retreat known for its fresh seafood and vegetarian options, reservations recommended.

Teatre Principal

15 minutes walking

Historic theater offering a variety of performances, from operas to concerts. A cultural hub with events catering to all ages.

Bar Abaco

2 minutes walking

Charming bar that serves expertly crafted cocktails. Known for its magical ambiance and lively evening entertainment.

Getting around

City Centre

Palma de Mallorca6 min · 1700 ft

Airports

Palma de Mallorca (PMI)15 min · 6.2 mi

Train

Palma Intermodal Station15 min · 4000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 01:00-11:00

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of EUR 20 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Polish

Number of rooms:

Guest scores and detailed hotel feedback

Past guest experiences and opinions

Review summary

Based on recent reviews

Puro Grand Hotel is often described as a beautiful and stylish hotel, located in the heart of the city, close to attractions like the cathedral. Guests frequently praise the comfortable and spacious rooms, some noting nice touches like Nespresso machines and luxurious toiletries; also, bathrooms are usually spotless. Breakfast is often mentioned as delicious, with both buffet and à la carte options available, though some guests experienced service issues. The hotel features architectural details and modern art, with additional amenities like a shuttle to Purobeach and access to a spa and rooftop.

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Review score

Based on 261 verified reviews

9.2/10

Perfect

94%

Recommend

Location

9.7/10

Comfort

9.4/10

Free Wi-Fi

8.4/10

Value for money

8.4/10

Pros

Perfect location

Amazing service

Comfortable room

Small details

Cons

Broken glass

Slow WiFi

Aaron from United States

Single

Grand Flow-Deluxe Double Room

3 nights in November 2025

Reviewed: December 31, 2025

6/10

mixed feelings at this hotel.

easy accessunavailable rooms

the location of the hotel was acceptable. it had easy access to nearby attractions.

The room i received was not quiet. It started around 7 am. i asked to move rooms, but the hotel staff said no other rooms were available and it negatively impacted my stay.

0 Helpful

Evelyn from United Kingdom

Couple

grand oasis-suite superior

4 nights in November 2025

Reviewed: December 26, 2025

9.5/10

tender moments in a grand setting

sweet touchprompt servicesuper clean roomcomfy bed

The staff's suggestion for a hotel umbrella was a sweet touch, and the prompt service to the roof terrace felt luxurious! the rooms were super clean, styled with a delicate touch, a lovely spot for my romantic getaway. i found the beds and bedlinen to be some of the comfiest. It was very difficult to leave that embrace.

the location was excellent, though the parking was a bit expensive.

Location

9/10

The hotel is within walking distance of the city's main attractions. It offers a blend of convenience and serene retreat, a perfect location for travelers seeking both activity and tranquility.

Service

10/10

The staff were accommodating and cute. They ensured every need was met with attentive care, i felt pampered by their perfect service.

Facilities

9/10

the hotel boasts a rooftop terrace, offering fine views, a shuttle service to purobeach is available, and there is access to a private spa.

Rooms

10/10

The room featured thoughtful individual touches, including fresh flowers, chocolates, and tea and coffee facilities. The bathroom was generous, providing ample space and a touch of opulence, so the room was a sweet nest.

0 Helpful

Darren from Australia

Couple

Grand Flow-Deluxe Double Room

3 nights in November 2025

Reviewed: December 24, 2025

9.3/10

Really good Boutique Hotel Experience

perfect serviceexcellent choicesspecial touch

The cleaning lady provided perfect service. The barista expertly prepared our iced coffee each morning. I found the breakfast choices to be excellent, and they were available from 8 AM until 12 PM. The fresh flowers and chocolates in the room were a really special touch.

The minibar prices were slightly higher than expected.

Facilities

9/10

The hotel features beautiful interiors. There were lots of individual touches.

Service

10/10

The staff was very helpful. Camilla at reception greeted us upon arrival. She gave us a detailed tour of the hotel to show all its facilities, which I appreciated.

Location

9/10

This hotel has an excellent location. It provides very easy access to the city center. I could easily walk to many main attractions, so getting around was simple.

0 Helpful

Mason from United States

Couple

Grand Flow-Deluxe Double Room

4 nights in November 2025

Reviewed: December 17, 2025

9.0/10

charming stay

diverse choiceexcellent assistanceeasy accesssmall wardrobe

the breakfast selection was great, with diverse choices available. staff member natalia provided excellent assistance and was very helpful. the hotel's location allowed easy access to various attractions and restaurants.

i found the minibar placement inconvenient, sharing space with the safe in a small wardrobe. there was no additional storage for clothing items.

Facilities

9/10

the hotel provides a rooftop bar. a shuttle service connects to purobeach, broadening leisure options. guests can access spa facilities for relaxation and personal pampering.

Service

9/10

staff members were accommodating and cute, fostering an air of relaxation. the cleaning service was thorough and maintained super clean conditions throughout. the barista was friendly and made good iced coffees each morning.

0 Helpful

Herbert from Germany

Couple

Grand Flow-Deluxe Double Room

4 nights in September 2025

Reviewed: November 17, 2025

7/10

amazing designshared spacesdisorganized check-inconfused staff

The breakfast had enough options. The hotel has a beautiful design in shared spaces and rooms. I especially liked the attention to detail, it was perfect.

Customer service needs some improvement. Check-in was disorganized. The staff seemed confused and inexperienced. There was no orientation provided regarding the location or amenities.

0 Helpful

Jordan from United Kingdom

Couple

Grand Flow-Deluxe Double Room

3 nights in June 2025

Reviewed: June 24, 2025

9/10

Excellent stay

quiet streetclean roomsfantastic food

The hotel has a super location in a quiet street. The rooms were very clean, I like that. The hotel design has stylish common areas with fantastic food for breakfast.

0 Helpful

FAQs

About Puro Grand Hotel

What is the distance from the 5-star Puro Grand Hotel to Palma de Mallorca city centre?

Palma de Mallorca city centre is reachable within a 10-minute walk from the 5-star Puro Grand Hotel.

What is the nearest airport to the Puro Grand Hotel?

Palma de Mallorca airport lies within 5 km of the Puro Grand Hotel and is reachable with a 15-minute drive.

Should we expect an airport shuttle to bring us to Puro Grand Hotel?

Bus shuttle which will take you to Puro Grand Hotel with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

How much does a room at the 5-star Puro Grand Hotel cost?

The prices at the 5-star Puro Grand Hotel start from €461.

What payment methods are available in the Puro Grand Hotel?

At the Puro Grand Hotel, you can pay using Visa, American Express, and Diners Club.

What room types does the 5-star Puro Grand Hotel comprise?

The 5-star Puro Grand Hotel provides such room types as Deluxe Suite, Oasis Suite, and Superior Suite.

Does the hotel staff speak foreign languages?

Yes, the staff of the hotel can help you in Polish, German, Spanish, and English.

Does the Puro Grand Hotel provide business facilities?

For business travellers the Puro Grand Hotel offers a meeting room as well as conference facilities and a laptop safe.

Which facilities does the 5-star Puro Grand Hotel provide?

Top locations of the 5-star Puro Grand Hotel include a restaurant and a storage room, whereas guests' safety will be ensured with 24-hour security and a luggage locker.

Does the Puro Grand Hotel feature any spa facilities?

Pampering amenities in the Puro Grand Hotel include a steam room and a sauna.